FAQ

Need help or have a question?

We’ve compiled this FAQ section to give you quick, clear answers to some of the most common inquiries. If you don’t find what you’re looking for, feel free to reach out — we’re always here to help.

  • Curious about air conditioning? We’d be glad to assist.
  • Looking for guidance on energy efficiency or system design? We’ve got you covered.
  • Don’t see your question? Let us know—no question is too small.
  • We’re always happy to help, so feel free to reach out anytime.
  • It’s generally recommended to schedule a professional maintenance check at least once a year to keep your system running efficiently.

  • Significant age (10–15 years), frequent breakdowns, and escalating energy bills are signs you might benefit from a replacement rather than repeated repairs.
  • The right size depends on factors like room square footage, insulation, and window placement. A professional load calculation will help determine the correct capacity.
  • Regular maintenance, changing filters, and upgrading to a more efficient system (like an air source heat pump) can all help reduce energy costs.
  • An air source heat pump both heats and cools by transferring heat from the air. It’s often an excellent option for those looking for high efficiency and sustainability.
  • Yes. We provide 24/7 emergency repair for urgent issues to ensure minimal disruption and maximum comfort.

  • Regular filter changes, routine duct cleaning, and ensuring proper system ventilation are key steps in maintaining healthier indoor air.
  • It could be due to a clogged condensate drain, a broken condensate pump, or low refrigerant levels. A professional inspection can pinpoint the exact cause.
  • Not necessarily. Oversized units can cause short cycling, higher energy use, and uneven cooling. Proper sizing is crucial for optimal performance.
  • Warning signs include reduced cooling power, longer run times, and possible ice on the coils. A professional can measure and replenish refrigerant if needed.
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